Carewell, a category-defining caregiving products business, is seeking a Customer Care Associate in the Greater Toronto Area. Responsibilities include providing top-tier customer service to caregivers, answering phones, assisting customers with orders, and building strong customer relationships. The ideal candidate must have 1-2 years of customer service experience, strong communication skills, and be legally authorized to work in Canada. Training will be provided, and fluency in Spanish and healthcare experience are bonus points. The position offers CAD $18.20 per hour, remote work, vacation, holiday pay, and sign-on bonuses. Carewell values diversity and inclusivity and is dedicated to creating impactful caregiving solutions. If you are a compassionate problem-solver with a passion for helping others, consider joining the Carewell team to make a difference in the caregiving community.
Description: Carewell operates a retail platform that provides home health items and information to independent caregivers. The company provides access to home health products such as personal care, medical supplies, cleaning supplies, and domestic items, allowing caregivers and their families to receive proactive assistance and well verified products.
Industry: e-commerce
Company Size: Medium (51-250 employees, $10M-$50M revenue)