Customer Success Associate

Polycam, a leading technology company in 3D scanning and augmented reality, is seeking a Customer Success Associate to ensure customers achieve desired outcomes and understand the value of their services. Responsibilities include guiding customers, educating them, expanding accounts, collecting feedback, and enhancing customer experience. Required qualifications include 2-5 years of B2B SaaS experience, passion for 3D technology, excellent communication skills, resourcefulness, autonomy, and CRM familiarity. Bonus qualifications include startup experience and deep knowledge of Polycam's product. The salary ranges from $80,000 to $100,000 with benefits such as medical, dental, vision insurance, 401(k) plan, and professional development coaching. This role may evolve over time, and it involves extended periods of desk work.